Morning Huddle and Monthly Meetings

These are 10 tips on how morning huddle and monthly meetings can improve the office workflow.

Morning Huddle

Meant for scratching off day-to-day things such as:

• Scheduled and unscheduled appointments, open slots

• House keeping items like: x-rays, referrals, and patients wanting call backs, needing questions answered 

• Important patient milestones and anniversaries like birthdays, graduation, and weddings

Monthly Meetings

Meant for tackling bigger house keeping items like:

• Ideas for improving customer service such as check-ins, answering calls, greeting etc.

• Team building like: sharing goals, discussing roadblocks, and updating the team on projects

• Giving recognition to team members, empowering staff to strategize, and working on building a sense of community. 

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